Night Dispatcher
Royal Blue Services / BHX Logistics
Location: Remote (Bosnia and Herzegovina)
Schedule: 11:00 PM – 9:00 AM CEST | 4 days per week (Sunday–Thursday)
Compensation: 2,000–2,700 BAM per month
Start Date: ASAP
What You’ll Do
This is a defensive, high-responsibility role. As a Night Dispatcher, you are the last line of defense during after-hours operations, covering the network when the rest of the team is offline.
You will spend your shift monitoring active shipments, communicating with drivers and customers, and handling issues as they arise—often independently. The work requires focus, composure, and sound judgment, especially during critical moments.
Here’s the reality of the shift:
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40% — Quiet and steady: Monitoring systems, tracking loads, and staying alert
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40% — Normal operations: Managing routine updates and communication
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20% — High-pressure situations: Multiple issues at once, requiring calm, decisive action
This role is best suited for someone who is disciplined, reliable, and comfortable operating independently while upholding high standards.
Responsibilities
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Monitor Shipments: Track ongoing loads and identify potential delays before they escalate
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Communicate with Drivers: Respond to calls, texts, and updates with clarity and support
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Communicate with Customers: Send timely email updates and respond to inquiries professionally
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Dispatch Loads: Call drivers and coordinate pickup and delivery when new freight is booked
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Resolve Issues: Handle breakdowns, missed check-ins, delays, and other operational problems efficiently
Our Culture: How We Work and Why It Matters
At Royal Blue Services, our “why” is simple but intentional:
To empower the ambitious to rise.
Rising doesn’t happen by accident. It requires growth—and growth requires a mindset open to learning, feedback, reflection, and accountability.
That’s why we invest heavily in our people.
We invest in:
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Clear processes and expectations
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Structured onboarding and paid training
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Ongoing coaching, one-on-ones, and feedback
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Alignment around not just what we do, but how and why we do it
In a night role, standards matter even more.
Discipline, ownership, and consistency protect the entire operation while others are offline.
A growth mindset sits at the center of all ten of our core values.
One way we intentionally support growth is through our company book club, where we read and discuss nonfiction books on leadership, communication, emotional intelligence, and personal responsibility—not for inspiration alone, but for application.
This role is best suited for someone who values reliability, personal accountability, and continuous improvement, even when working independently.
Our Core Values
We believe good people build great teams. Skill matters—but character matters more.
Our core values are standards we hire, coach, and hold each other accountable to—especially in roles that require trust and independence.
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Integrity Above All – Do the right thing, even when no one is watching
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Take Ownership – Own outcomes and solve problems without excuses
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Be Disciplined – Stay consistent during quiet hours and chaos alike
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Growth Mindset – Stay coachable and open to improvement
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Stay Humble – Ask questions and learn from feedback
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Bring Enthusiasm – Show presence and professionalism, even on night shifts
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Deliver Happiness – Create calm, positive experiences through clarity and support
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Stand Together – Protect the team by holding high standards overnight
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Drive Innovation – Look for better ways to prevent issues and improve processes
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Dream Big – Take pride in mastering a critical role that supports long-term growth
When the right people come together—disciplined, dependable, and aligned—there’s no limit to what Bosnia and Herzegovina can achieve.
Requirements
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Fluent English (C1+ level) with clear, confident communication
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Calm and logical under pressure
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Strong multitasking and situational awareness
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Clear written and verbal communication, even when tired or stressed
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High reliability and self-discipline
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Comfort working night shifts and managing energy levels
What We Offer
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Paid Training (1 Month): In-office, daytime hours (2:00–10:00 PM) before transitioning to night operations
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Professional Setup: Equipment provided and remote support to ensure success
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Growth Culture: Coaching, feedback, and development opportunities
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Strong Team Standards: Work with disciplined teammates who take pride in doing things right
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Stability & Respect: Clear expectations, consistent pay, and leadership that values reliability