Freight Broker
Royal Blue Services / BHX Logistics
Location: Sarajevo (In-Office, Bosnia and Herzegovina)
Schedule: 2:00–10:00 PM or 3:00–11:00 PM
Compensation: 2,000–2,700 BAM per month + performance-based commissions
Start Date: ASAP
What You’ll Do
As a Freight Broker at BHX Logistics, you are the connector—the person who keeps freight moving, relationships strong, and problems solved before they escalate. You operate at the intersection of speed, precision, and trust, balancing the needs of U.S.-based shippers with reliable carrier capacity across North America.
You’ll spend your day quoting freight, managing shipments, and building long-term relationships on both sides of the supply chain. Shippers rely on you for consistency and execution. Carriers rely on you for fairness, clarity, and dependable business. Every call you make, every rate you quote, and every decision you take directly impacts revenue, reputation, and long-term growth.
This role is well-suited for someone who enjoys competition, takes ownership of outcomes, and thrives in a fast-paced, performance-driven environment.
Responsibilities
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Quote & Sell Freight: Respond quickly to customer inquiries, price freight competitively, and secure loads with confidence
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Build Customer Relationships: Develop trust and consistency with shippers through proactive communication and reliable execution
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Vet & Qualify Carriers: Ensure all carriers meet BHX’s safety, reliability, and service standards
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Negotiate Rates: Balance customer expectations and carrier costs to create win–win outcomes while protecting margins
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Monitor Shipments: Track loads from pickup to delivery, proactively resolving issues and updating stakeholders
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Collaborate Across Teams: Work closely with dispatch, customer care, and leadership to ensure operational excellence
Our Culture: How We Grow and Why It Matters
At Royal Blue Services, our “why” is simple but intentional:
To empower the ambitious to rise.
Rising doesn’t happen by accident. It requires growth—and growth requires a mindset open to learning, feedback, reflection, and accountability.
That’s why we invest heavily in our people.
We invest in:
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Clear processes and performance standards
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Structured onboarding and paid training
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Ongoing coaching, one-on-ones, and feedback
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Alignment around not just what we do, but how and why we do it
In brokerage, results matter—but how you achieve them matters just as much.
Sustainable success comes from discipline, ownership, humility, and consistency.
A growth mindset sits at the center of all ten of our core values.
One way we intentionally support that growth is through our company book club.
For over two years, our team has read nonfiction books focused on leadership, communication, negotiation, emotional intelligence, and personal responsibility—not for inspiration alone, but for application.
Reading together helps us:
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Sharpen how we communicate and negotiate
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Stay receptive to feedback—positive and critical
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Build stronger emotional connections with customers and carriers
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Continuously raise our professional standards
Our book club isn’t about reading more books.
It’s about growing together—so we can empower each other to rise.
This role is ideal for someone who values self-development, accountability, and long-term mastery, not just short-term wins.
Our Core Values
We believe good people build great teams. Skill matters—but character matters more.
Our core values are not slogans. They are standards we hire, coach, and hold each other accountable to—especially in a results-driven role like brokerage.
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Integrity Above All – Do the right thing, even when it costs you a deal
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Take Ownership – Own outcomes, fix problems, and don’t pass blame
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Be Disciplined – Follow process, manage details, and execute consistently
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Growth Mindset – Stay coachable, curious, and open to improvement
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Stay Humble – Listen, learn, and respect every role in the operation
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Bring Enthusiasm – Show up with energy, focus, and competitive drive
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Deliver Happiness – Create positive experiences through reliability and care
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Stand Together – Win as a team and support shared goals
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Drive Innovation – Improve systems, pricing strategies, and workflows
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Dream Big – Set ambitious goals and push beyond comfort
When the right people come together—driven, disciplined, and aligned—there’s no limit to what Bosnia and Herzegovina can achieve.
Requirements
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Fluent English (C1+ level) with clear, confident communication
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Sales mindset with comfort around targets, negotiation, and performance pressure
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Strong relationship-building skills with customers and carriers
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Calm, solution-oriented approach when challenges arise
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High attention to detail and accuracy
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Resilient, proactive, and accountable work ethic
What We Offer
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Competitive Pay: Base salary plus uncapped commissions tied to performance
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Paid Training (1 Month): In-depth, in-office training on brokerage operations, pricing, and negotiation
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Professional Environment: Clear standards, structured systems, and disciplined execution
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Growth & Mentorship: Regular coaching, feedback, and advancement opportunities
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Strong Team Culture: Work alongside motivated, results-driven professionals
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Stability & Respect: Clear goals, consistent structure, and leadership that values integrity and ownership